Evaluation of Agile Software Projects in the Public Sector: A Literature Review

In recent years, agile methods have become a subject of great interest for civil servants. Not only does their use facilitate the deeper involvement of product owners, but it also encourages the early appropriation of many benefits. Since governments are nonprofit organizations, the success of software projects in the public sector relies mostly on the evaluation of the intangible benefits they provide. Nevertheless, everything costs something. Therefore, the evaluation of agile projects in the public sector should take a balanced view of both the tangible and intangible benefits they provide. This paper reviews the existing literature on the evaluation of agile projects in the public sector and analyzes the methods that have been proposed so far. Moreover, it explains the shortcomings of these methods and indicates opportunities for further research and development.